Medical alerts are uniquely designed to cover entire homes (up to 10,000 square feet with our Home Alert System). Your system’s base station will have both a sensitive microphone and a loud speaker. Since most people are not familiar with systems like this, it is sometimes hard for them to grasp how their medical alert is going to cover the entire home without first setting it up and testing it. The base station will need to be set up in a central location of your home in order to optimize the range. But once it is set up you’ll be able to test the system in each room by performing a Walk Around Test.

During the Walk Around Test you will say “I’m in the living room” and the operator will confirm that they can hear you there: “I can hear you in the living room.” Then you proceed to the next room until you have explored and tested the entire house. The Walk Around Test is only for inside your home. While the operator will not be able to hear you outside in the yard, you will still be able to press your button to get help. You can test this range separately with the Pendant Distance Test.

What happens if you’re not able to hear the operator in one of the rooms? You can easily re-position your base station to a different location closer to that room and test again. One of our happy shiny team members would be happy to walk you through this process over the phone. Every home is different, and in some (depending on your home’s layout) you might not be able to hear the speaker in every single room. Even if you are not able to communicate with the operator during an emergency they are still able to get you help… All you have to do is press your button. Without communication, they will have to assume you are having an emergency, and they will dispatch your local paramedics immediately!