After weeks of researching, you’ve finally settled on a solid company for mom’s senior monitoring system. You order the system, it ships out and you even help mom set it up. You and mom follow the directions line for line testing the system’s range and everything. It works just fine, and you’re done. But, like many families out there, you may be left wondering “Okay, what’s next?”… There are a number of things that you can do to optimize mom’s use of her new medical alert and make sure it is always working. Unfortunately, some families simply plug in, test the new system and leave their parent on their own without considering how their long-term involvement can be helpful. Here are a few simple ways that you can help mom out even after her system is set up:
1. Working the Help Button into Mom’s Routine – It’s great that mom now has a Senior Safety system in her home, but is she wearing her help button? If mom regularly neglects to wear it and has a fall without her button on, the system won’t do her any good. For the first few weeks that mom has her system, it’s important to make sure that she is successfully wearing her help button on a daily basis. For kids that live far away from their senior parent, this can simply be asking or reminding them over the phone. For those who live nearby, it’s even easier! It’s important for her to know that she can wear that button to bed, out in her yard and while bathing as well! So there is no time when mom is at home that she should have that button off.
2. Testing Mom’s System – No matter what company you choose, they will ask you to regularly test your mom’s medical alert. With our Senior Safety medical alert systems, we ask all of our customers to test once a month. This could be any day of the month – simply choose one that works for your mom and mark it on both her and your calendar! Testing is really simple. Mom will stand about 20 feet away from the speaker, and she’ll press her button. You and mom simply wait until an operator answers the call (which will take 20 to 30 seconds in most cases) and you’ll tell the operator that you’re just testing. Not only is this the only way to know 100% that mom’s system is working, it will help mom long-term by familiarizing her with the system. If she someday has a real emergency, she’ll already know exactly how the system works.