Communication is Important to Us

We pride ourselves on communicating in “Oh” so many ways!

Contact Senior Safety

Call Us: 1-888-473-2800

1-888-473-2800

We provide customer service and technical support from our Los Angeles office located in Culver City. Our 24/7 redundant monitoring centers is staffed and run independently of our business operations in order to respond quicker to incoming emergency calls.

During a medical emergency, all you have to do is press your  button to reach an EMD trained operator. For all other questions, technical support or customer service please see below:

Senior Safety’s Customer Service Office

Monday – Friday 6 AM to 5 PM PST
Saturday – 7 AM to 3 PM PST
Closed on Sunday
Call 1-888-473-2800

Please mail billing or other correspondence to:

Get Help Now, Inc.
4712 Admiralty Way, #229
Marina del Rey, CA 90292

Refer a Friend

If you are currently a Senior Safety customer and you refer a friend or family member, you will receive a free month of service when they sign up! Call us for more information…

Cancellations and Returns

With Senior Safety, you are free to cancel at anytime! Simply give us a call and a representative will give you complete instructions on returning your equipment.

Frequently Asked Questions

We get a lot of questions about our service and how it works. Still scratching your head after reviewing our site? Your question may already be answered on our FAQs page.

Like Us on Facebook

Help let other seniors and their families know about Senior Safety by liking us on Facebook!

logo