Customer Service Center
Our Customer Service Center is designed to solve your medical alert system service issues. If you feel you need more assistance, call us at 1-888-473-2800 or use our Online Chat to talk to a live operator for a quick response to your question.

Choose the help you need below Plugging in your system Testing your system Unplugging your system Trouble Shooting Using your lockbox Print a Service Manual Our manual is 5 pages. You have the options to print in color or in black & white. You may also select only the pages you would like to print .