How Do Medical Alarms Work?

When you need help ...push the Button you wear. The Button ( transmitter) can be worn hanging around your neck or on your wrist. Both Buttons are designed to wear in the shower or tub.

Once the Button is pushed, it contacts the Speaker Box that you plug into your phone jack and your electrical outlet, which then calls our 24 hour monitoring center. In about 40 seconds we know that you are in trouble...and we open a Voice to Voice channel...which means we can speak back and forth with you from basically wherever you are in your home without you ever touching the phone. We are talking to you through the Speaker Box. It has a very loud speaker, and supersensitive microphone. (It does not sound like a telephone conversation)

My aunt Tillie, even though her hearing is not perfect, can hear our operators around her home...and she knows if we couldn't hear her, we would assume that she is in trouble and we would send her help.

We listen to what you have to say...and then we act. If you tell us that you don't want the emergency personnel called...maybe you just don't feel well... "Just call my daughter, or son, or whomever..." That's what we'll do.

If we can't hear you...

Or if you tell us it's more serious...we will dispatch your local emergency personnel immediately.

We can, if needed, continue to talk to you until help actually walks through your front door.

Then we will tell the emergency personnel ...who you are, where you are, how to gain entry to your home...if we know what the problem is... we'll tell them the nature of your emergency...and we will direct them to the "Vial of Life" for your complete medical information. The Vial tells them about your medications, dosages, frequencies, emergency numbers, etc.

Next, we call your list of responders. These are people, friends or family, who hopefully live within five minutes of your home. We call them so that they can meet the emergency personnel at your door...that way they don't have to break in to gain access. If responders are not a solution for you...a good alternative or addition, is to use a realtors Lock Box that has your house key locked in it. This box can hang on your door knob or be attached to the door frame - and can't be removed...when we call the emergency personnel...we give them the combination to the lock box...and they can use the combination to get your key...and help you quickly.

During the entire process from the moment we make contact with you, until the emergency personnel arrive.

You won't be alone.

Once help is on the way...another of our operators will start calling a list of your family members or friends that you have previously told us you want notified...we'll tell them just what's happening...calmly. This way you won't arrive at the hospital by yourself.

A word to the wise, whether you choose our system or another, don't let you or your loved ones live without this modern communication system. Don't wait till the problem becomes larger than necessary.

You will never have to live in fear that you can't get help...ever again...